Developing a Secure Document Sharing Site for the Healthcare Industry
After years of giving healthcare providers and insurance payees a secure way to communicate and share documents online, the MediView portal needed an overhaul. We immediately started planning and preparing design documents, finding any way we could to optimize the user experience, interface, database, and any other features that needed a 21st century makeover.
After adding the features that users had been clamoring for and tweaking the ones that bogged them down, the updated version offers a streamlined experience. Every feature is at the user’s fingertips, with type-ahead fields and other convenient additions that were sorely lacking in the previous iteration. Now healthcare payees and providers can share claims, claim appeals, patient records, and other important documents with ease. The portal also allows patients to log in and view their ID cards, provider information, insurance records, and more.