1. Introduction: By using our platform and services, you agree to the terms and policies outlined in this document. These Terms of Service govern your access to and use of Vertex, while our Privacy Policy explains how we collect, use, and protect your data. If you do not agree with any part of these terms, you should discontinue using our services.

‍Terms of Service
‍‍2. Use of Services: Vertex provides technology solutions designed to optimize business operations. Our services are intended for commercial use, and by accessing our platform, you confirm that you are authorized to enter into agreements on behalf of a business or organization. We expect all users to interact with our platform responsibly and in compliance with applicable laws. Any attempt to misuse our platform, disrupt services, or engage in unauthorized activities, such as hacking, data scraping, or fraudulent transactions, will result in immediate suspension of access. Users are responsible for maintaining the confidentiality of their account credentials. Any activity conducted through your account will be considered your responsibility. If you suspect unauthorized access, you should notify us immediately to prevent potential security risks.

‍3. Service Availability & Modifications: We strive to provide reliable and uninterrupted service. However, we do not guarantee that our platform will always be available or free from disruptions. Scheduled maintenance, system updates, or unforeseen circumstances may occasionally impact service availability. While we will make efforts to notify users of significant changes, Vertex reserves the right to modify, enhance, or discontinue any feature or aspect of our services without prior notice.

‍4. Account Security & Data Ownership: When creating an account with Vertex, users must provide accurate and up-to-date information. Failure to do so may result in restricted access or termination of services. We take data security seriously and implement strict measures to protect user information. However, users also play a role in safeguarding their accounts by using strong passwords and avoiding unauthorized sharing of credentials. Any data you submit to Vertex remains your property. However, by using our platform, you grant us permission to process and analyze your data for service improvement, fraud prevention, and compliance purposes. We do not sell user data to third parties, and any data-sharing is done in accordance with our Privacy Policy.

‍5. Fees & Payments (If Applicable): If you are using paid services offered by Vertex, all applicable fees and payment terms will be outlined in your contract or billing agreement. Payments must be made in a timely manner to avoid service disruptions. Failure to process payments within the agreed-upon period may result in account suspension or termination.
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‍Privacy Policy
‍‍6. Information We Collect: Vertex collects and processes user information to provide, improve, and secure our services. The types of data we collect include personal and business details provided during account registration, such as name, email address, and company information. We also gather usage data, including transaction records, platform activity, and device/browser details. This information helps us optimize the user experience, detect fraudulent activities, and refine our services based on behavioral trends.

7. How We Use Your Information: The data collected allows us to enhance our platform's functionality, improve user engagement, and personalize customer interactions. We use this information for user authentication, fraud detection, and compliance with legal and regulatory requirements. Additionally, we analyze platform activity to improve service efficiency and develop features that align with user needs. We do not sell or trade personal information with third parties. However, we may share certain data with trusted service providers, such as cloud hosting partners, payment processors, or analytics providers, to facilitate seamless operations. Any data shared with these providers is governed by strict confidentiality agreements to ensure user privacy.

‍8. How We Use Your Information: The data collected allows us to enhance our platform's functionality, improve user engagement, and personalize customer interactions. We use this information for user authentication, fraud detection, and compliance with legal and regulatory requirements. Additionally, we analyze platform activity to improve service efficiency and develop features that align with user needs. We do not sell or trade personal information with third parties. However, we may share certain data with trusted service providers, such as cloud hosting partners, payment processors, or analytics providers, to facilitate seamless operations. Any data shared with these providers is governed by strict confidentiality agreements to ensure user privacy.

‍9. Data Security & Protection: Vertex implements industry-standard security measures to protect user data from unauthorized access, breaches, and misuse. This includes encryption protocols, multi-factor authentication, and regular security audits to identify vulnerabilities. While we strive to maintain the highest level of security, no system is entirely immune to cyber threats. We encourage users to take necessary precautions, such as updating passwords regularly and reporting suspicious activities to our support team.

‍10. User Rights & Data Control: Users have the right to access, modify, or request deletion of their personal data, subject to legal and operational constraints. You may also opt out of marketing communications at any time by adjusting your account preferences or contacting our support team. If you wish to request data deletion, please note that certain records may need to be retained for compliance and regulatory purposes.

‍11. Cookies & Tracking Technologies: To improve our platform's functionality, we use cookies and tracking technologies to monitor user interactions and enhance the browsing experience. Cookies help us recognize returning users, store preferences, and analyze site performance. You have the option to disable cookies through your browser settings, but doing so may impact certain platform features.

‍12. Governing Law & Dispute Resolution: These Terms and Privacy Policy are governed by the laws of [Insert Jurisdiction]. In the event of disputes, we encourage users to reach out to our support team for resolution. If a dispute cannot be resolved through negotiation, it may be subject to arbitration or legal proceedings in the appropriate jurisdiction.

‍13. Contact Information: If you have any questions or concerns about these Terms or our Privacy Policy, please contact us at: hello@vertex.com